Privacy
This policy explains how information submitted through this website may be used to answer product, refill, retail, and support requests. We keep the explanation plain because cleaning support often begins with a simple form.
When you contact us, we may collect your name, email, phone, company, country, topic, and message. The message may include details about a mop, broom, bucket, scrub brush, refill, store display, or cleaning routine.
Submitted information is used to route your request, respond to your question, improve product support, and understand recurring needs such as refill identification, floor fit, washing directions, or retail comparison language.
We do not ask for sensitive personal information through the inquiry form. Information may be shared with service partners only when needed to respond to your request or maintain the website.
You may contact us to update or remove inquiry information when permitted by applicable law. You can also choose not to submit optional fields if they are not relevant to your request.